Update - CloudSigma would like to inform you that the chat system is available. Work on the ticketing system is ongoing, as tickets can't be opened from the WebApp.
Customers can still contact us directly via support@cloudsigma.com, and we will process urgent requests and help with any issues experienced.
Thank you for your patience and understanding.
Sep 30, 2026 - 06:39 UTC
Customers can still contact us directly via support@cloudsigma.com, and we will process urgent requests and help with any issues experienced.
Thank you for your patience and understanding.
Sep 30, 2026 - 06:39 UTC
Investigating - Cloudsigma would like to let you know that we are currently experiencing issues with our chat and ticketing system in the Dusseldorf Cloud, and we are working on resolving the issue.
At the moment, we are unable to accept and process chats. Customers can still contact us directly via support@cloudsigma.com, and we will process urgent requests and help with any issues experienced.
We will let you know as soon as the issue is resolved. We appologies for the inconvenience caused.
Sep 28, 2026 - 07:50 UTC
At the moment, we are unable to accept and process chats. Customers can still contact us directly via support@cloudsigma.com, and we will process urgent requests and help with any issues experienced.
We will let you know as soon as the issue is resolved. We appologies for the inconvenience caused.
Sep 28, 2026 - 07:50 UTC
Dusseldorf cloud
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
[DUS] API Server Maintenance Oct 27, 2026 19:30-21:30 UTC
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.
While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.
Posted on Oct 20, 2026 - 00:24 UTC
While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.
Posted on Oct 20, 2026 - 00:24 UTC